How do you share clips for customers to purchase (unlock)?
To share clips for customers to unlock, follow the steps below:
- In chat, press the attach button.
- Select “attach existing C4S clips”.
- A modal will open, showing your clip library.
- Select up to 25 clips you’d like to send.
- Choose whether to send them at full price or with a discount (discount can be managed from the lower right corner, you can set up to 30% discount).
- Once sent, the customer will see an unlock button next to each clip.
Can you send free images or videos to customers?
Yes! You can send customers free images and/or videos directly via chat.
How to send free media:
- Click the Attach button in chat.
- Select "Upload Custom Media".
- Choose the image(s) and/or video files you want to send.
- If you uploaded a file by mistake, click the X on the uploader modal before sending.
- Press Close, add an optional message, and send the media to the customer.
Free videos must be 2 minutes or shorter.
Tip: Double-check your files before sending to make sure everything looks correct.
