Here are some common login errors that you might find relevant to your login issue:
- Error logging in - We could not find the store username in the database. Double-check your information and try again.
- There was a problem logging in with these credentials - The username and password combination is invalid. Double-check your username and if you are entering the correct one, try resetting your password.
- Please make sure your tax information is correct - Something is missing or incorrect about your tax information and needs to be fixed before you can log in. Contact support for assiastance.
- Restricted login - You're most likely logging in from a different IP/country/city. Contact support to bypass the country validation.
- There is a hold on the account - Your account is on hold, contact support for assistance.
If you are unable to login to the Admin, please contact our Creator Experience team and let them know what error message you’re seeing.