You can create custom thumbnails for your clips by using the Manage Thumbnail feature from the Quick Menu on the Content Management page. This tool allows you to select a frame from your video and set it as the clip’s preview image.
How It Works
- Go to the Content Management page.
- Click the three-dot menu next to the clip and select “Manage Thumbnail”.
- Select the desired frame position in the clip, then click “Capture Frame”.
- Confirm that the correct frame appears in the thumbnail preview.
- Click “Save Thumbnail”.
Please note: You can create a custom thumbnail for clips in the following statuses:
- Pending
- Active
- Under Review
- Draft
- Hidden
❌ It is not available for clips that are still uploading.
If Video Processing Isn’t Finished
If the internal streamable version is not yet available, a “We’re processing your video” message will be displayed.
In this case, you can:
- Skip the process and return later once processing is complete, or
- Choose to receive an email notification when thumbnail editing becomes available