Each file requires a unique name, and it’s important to name the files in a way that doesn’t cause any issues within the system while uploading. 


Suggestions:

  • Do not use empty spaces (i.e my video.mp4)
  • Keep the file name under 25 characters 
  • Do not use periods or special characters (The ONLY accepted special characters are a hyphen – and an underscore _ )


Example of Good File Names:

  • 030112myvideo001.mp4
  • My_video_030112001.mp4