Geo Blocking allows you to select specific countries, states and regions to hide your store and content from. It blocks customers based on the location of their IP address.
How to Set Geo Blocking Up in Creator Workspace
1. Navigate to the top nav menu, click on your profile photo and then on 'My Store Details'
2. Switch to the 'Advanced Information' tab and click 'Geo Blocking'
3. Select your chosen country, state/province and/or city
The 'Block Countries' tab shows you all the locations you currently have blocked. You can also delete a location from being blocked here.
The 'Blocked History' tab shows historical data on what locations you had blocked including the start and end dates.
IMPORTANT NOTES:
• GEO Blocking can limit your traffic and customer visibility, which may impact your sales.
• We cannot guarantee that geo-blocking will work 100% of the time. This is due to situations beyond our control, including the use of a VPN (Virtual Private Network) by customers who choose to hide their location.
If you experience any problems or have questions during the process, our Creator Experience Team is available 24/7 to assist.